SKILLS | aminsheikh

Soft Skills

Technical Skills

Communication

90% of my time is spent communicating with people in various departments and organizations.

At meetings, I express my point of views when required, I speak clearly and effectively, I listen to others, I correctly interpret messages from others and respond appropriately, I ask the right questions and exhibit interest in having two-way communication.

I tailor language, tone, style and format to match the audience.

I demonstrate openness in sharing information and keeping my managers and team informed.

Emails are kept short and to the point

I prefer personal interaction over digital for critical issues

Leadership

I serve as a role model that other people want to follow. I lead by example. I empower others to translate visions into results.

I am proactive in developing strategies to accomplish objectives.

I establish and maintain relationships with a broad range of people to understand needs and gain support;

I anticipate and resolve conflicts by pursuing mutually agreeable solutions.

I consistently drive for change and improvements.

I do not accept the status quo and show the courage to take unpopular stands.

It's important my team understands the WHY of what we do

I trust my team to be capable at their jobs

My jobs exists to serve them and my management

I compliment their successes and guide them through challenges

Documentation

I'm trusted to create formal documents like Finance policy & procedure, report for the Board of Directors.

I am meticulous and have an eye for detail and consistency on paper.

I use graphs, flowcharts and diagrams where required.

Instructions are clear and concise

You won't find ambiguity on documents I create.

Time Management

My day begins by scheduling my calendar and replying to emails.

I prioritize intensive work at the start of the day.

I attend meetings only where I add value

Email messages are short and to the point.

Managing performance and Coaching

I delegate the appropriate responsibility, accountability and decision making authority.

I make sure that roles, responsibilities and reporting lines are clear to each of my team members.

I accurately judge the amount of time and resources needed to accomplish a task and match tasks to skills while providing the necessary training to the less skilled.

I monitor progress against milestones and deadlines

I regularly discuss performance and provide feedback. I ask the right questions

My coachee has the knowledge, I bring it to the surface

I encourage my team to discover their own answers to their challenges.

I encourage risk taking and support creativity and initiative.

I actively support the development and career aspirations of my staff.

I appraise performance fairly.

Customer Service

I have a "customer first" attitude;

I put myself in the customer's shoes;

I Empathize with their needs

Set expectations on what is possible and was is not;

I never over promise;

Keep them informed as much as possible.

Presentation

I prepare for the presentation well in advance and ask myself all possible questions;

I Keep the presentation simple and to the point;

I use less words more graphs and diagrams - the focus should be on the person presenting, not the slide show

I use standard corporate approved templates

Project Management

Communication about project update and progress is key.

Stakeholder management is essential.

Setting expectations and monitoring progress and reporting.

Self Motivated

I don't wait for my boss to assign something to me. I see a need and I try to fill it, seeking the bosses approval where necessary

If an idea gets shot down, if I disagree with a colleague, I don't let it get me down. As a leader it's my job to stay positive.

Accountability

A task assigned to me has only one possible outcome - it gets done;

I take ownership for all responsibility and honour commitments;

I deliver output for which I have a responsibility within prescribed time, cost and quality standards;

I operate in compliance with organizational policy, rules and regulations;

I support my team, provide them oversight and take responsibility for delegated assignments.

I take personal responsibility for my own shortcomings and those of my team, where applicable

Challenges or roadblocks that require my manager's intervention are brought to the table immediately

I don't passively wait for a response from others. If they take longer than required, I follow up persistently till an answer or action is received.

Building Trust

I provide an environment where others can talk and act without fear or repercussion;

I manage in a deliberate and predictable way;

I operate with transparency and have no hidden agenda;

I place confidence in my colleague, team, managers and customers;

I give proper credit to others;

I follow through on agreed upon actions;

I treat sensitive and confidential information appropriately.

Judgement/Decision-making

I identify the key issues in a complex situation, and come to the heart of the problem quickly;

I gather relevant information before making a decision;

I consider positive and negative impacts of decisions prior to making them;

I take decisions with an eye to the impact on others and on the organization;

I propose a course of action or make recommendation based on all available information;

I determine that the actions proposed will satisfy the expressed and underlying needs for the decision;

​

​

​

Communication

90% of my time is spent communicating with people in various departments and organizations.

At meetings, I express my point of views when required, I speak clearly and effectively, I listen to others, I correctly interpret messages from others and respond appropriately, I ask the right questions and exhibit interest in having two-way communication.

I tailor language, tone, style and format to match the audience.

I demonstrate openness in sharing information and keeping my managers and team informed.

Emails are kept short and to the point

I prefer personal interaction over digital for critical issues

​

​

Leadership

I serve as a role model that other people want to follow. I lead by example. I empower others to translate visions into results.

I am proactive in developing strategies to accomplish objectives.

I establish and maintain relationships with a broad range of people to understand needs and gain support;

I anticipate and resolve conflicts by pursuing mutually agreeable solutions.

I consistently drive for change and improvements.

I do not accept the status quo and show the courage to take unpopular stands.

It's important my team understands the WHY of what we do

I trust my team to be capable at their jobs

My jobs exists to serve them and my management

I compliment their successes and guide them through challenges

​

​

Documentation

I'm trusted to create formal documents like Finance policy & procedure, report for the Board of Directors.

I am meticulous and have an eye for detail and consistency on paper.

I use graphs, flowcharts and diagrams where required.

Instructions are clear and concise

You won't find ambiguity on documents I create.

​

​

Time Management

My day begins by scheduling my calendar and replying to emails.

I prioritize intensive work at the start of the day.

I attend meetings only where I add value

Email messages are short and to the point.

​

​

Managing performance and Coaching

I delegate the appropriate responsibility, accountability and decision making authority.

I make sure that roles, responsibilities and reporting lines are clear to each of my team members.

I accurately judge the amount of time and resources needed to accomplish a task and match tasks to skills while providing the necessary training to the less skilled.

I monitor progress against milestones and deadlines

I regularly discuss performance and provide feedback. I ask the right questions

My coachee has the knowledge, I bring it to the surface

I encourage my team to discover their own answers to their challenges.

I encourage risk taking and support creativity and initiative.

I actively support the development and career aspirations of my staff.

I appraise performance fairly.

​

​

​

Customer Service

I have a "customer first" attitude;

I put myself in the customer's shoes;

I Empathize with their needs

Set expectations on what is possible and was is not;

I never over promise;

Keep them informed as much as possible.

​

​

​

Presentation

I prepare for the presentation well in advance and ask myself all possible questions;

I Keep the presentation simple and to the point;

I use less words more graphs and diagrams - the focus should be on the person presenting, not the slide show

I use standard corporate approved templates

​

​

​

​

Project Management

Communication about project update and progress is key.

Stakeholder management is essential.

Setting expectations and monitoring progress and reporting.

​

​

​